HVAC and Plumbing Fam Plan Maintenance Programs

Choate’s believes in taking care of their customers and doing things right the first time. That is why we have created the most in-depth maintenance program (PCA) for your heating, cooling, and plumbing system at an affordable price. Choosing our PCA program ensures your system will be working at peak performance and keeping unwanted breakdowns to a minimal level.

A Simplified Process Just For You

We simplify the process by coming to YOU. We’ll call and schedule your initial maintenance check, and we’ll keep on top of any repair or replacement needs before they become an issue. It’s the ultimate approach to keeping your home comfortable yearround -- and it’s one we’ll manage in-house, ensuring you never have to deal with the headaches, hassles, wait times or sky-high repair costs.

$24.99

PER MONTH FOR A SINGLE SYSTEM*

  • Initial maintenance check and troubleshooting
  • Priority servicing, as needed
  • Comprehensive customer support
  • After year one, cancel anytime with 30 days notice

* A single system consists of one thermostat, one air conditioner and one furnace. Additional systems can be included in your Family Maintenance Plan for $5 each.

Your first month’s payment is due upon initial service.

Why Should You Choose Our New Fam-Plan Preventative Maintenance Plan?

Choate’s believes in taking care of their customers and doing things right the first time. That is why we have created the most in-depth maintenance program for your heating cooling and plumbing system at an affordable price. Choosing our Family Maintenance Plan ensures your system will be working at peak performance and keeping unwanted breakdowns to a minimal level.

High Performance Services

You can reduce breakdowns by as much as 85% and lower your utility bills by 30% if you choose the high-performance services included in the FMP agreement.

Priority Service

When you become a Fam Plan Member, you earn priority status and jump to the head of the line when you request repairs. Your job will be scheduled ahead of non-members.

Trusted Professionals

Our technicians are professionally trained to take care of your comfort, equipment, and safety. We perform background checks and drug testing on all field employees. We allow only qualified professionals into your home.

Whats Included?

Overall Perks

  • Diagnostic Fee waived every time!
    (Up to $85 savings per occurrence)
  • Move to the front of the line when you have
    a service request.
  • Moving? Your Membership IS transferable to your new home (if within our service area.)

Plumbing Perks

  • 5% discount on new water heater installations
  • 5% discount on sewer replacements
  • $50 off coupon good towards plumbing fixtures purchased at one of our two showrooms (Memphis or Covington)
  • One Tank/Tankless Water Heater Drain & Flush per year
  • Annual Precision 95-Point Safety
  • Inspection of your plumbing system

HVAC Perks

  • Complete 40 point inspection twice per year.
  • 20% Discount on Parts or Freon/Refrigerant Repairs
  • 2 lbs. Freon Free Per Year
  • Industry Leading 2 yr. Parts & Labor Warranty on Parts/Repair (*Excludes Refrigerant)
  • $50 off Air Duct Cleaning Coupon
  • 5% Discount on new HVAC System Installations
  • Clean/Replace Standard Filters up to 4” during maintenance visit
  • $25 System Enhancement coupon

What's Included In Our Multi-Point Inspection?

Air Conditioning Services performed

  • Chemical Clean Outdoor Coils
  • Clean/Replace Standard Filter
  • Check Refrigerant Levels
  • Monitor Voltage/Amperage
  • Check All Electrical Controls
  • Check Thermostat Calibration
  • Tighten Electrical Connections
  • Lubricate Fan Motor (if applicable)
  • Check All Motor Operations
  • Check Condensate Drain(s)
  • Adjust/Monitor Air Flow
  • Measure Cooling Capabilities
  • Delta T Test
  • E.L.D. Test (if needed)

Plumbing Services performed

  • Annual Precision 95-Point Safety Inspection of Your Plumbing System  - This inspection is designed to identify potential problems with your plumbing system in hopes of avoiding unwanted breakdowns.
  • One Water Heater Drain & Flush per year*- This service helps remove sediment out of water heater tank, allowing for better quality of water and to heat water more efficiently. (*under 10 years old)

Heating Services Performed

  • Clean & Adjust Burners
  • Evaluate Flue Venting System
  • Monitor & Adjust Gas Pressure
  • Test & Adjust Safety Controls
  • Clean/Replace Standard Filter
  • Inspect & Adjust Blower Components
  • Clean Rust/Debris in Furnace
  • Tighten Electrical Connections
  • Inspect Ductwork
  • Inspect Home Carbon Monoxide Detector
  • Check Ignition System Operation
  • Temperature Rise Test
  • Static Pressure Test