Air Duct Cleaner/HVAC Installer

Pay Scale:

$12 - $17 an hour, TBD based on experience

Benefits:

Health insurance, optional vision and dental, Simple IRA, paid vacation (all after applicable probationary periods and subject to premium deductions)

Work Hours:

Full Time - Approx. 8:00 a.m. to 5:00 p.m. Monday through Friday (some nights/weekends). Hours may vary depending on season and calls

Job Type:

Full-time

Reports to:

HVAC Install Manager

Status:

Non-Exempt

Experience:

N/A

General Description

Choate’s specializes in residential and commercial HVAC and plumbing services. Choate’s has been serving the Greater Memphis area since 1958. Choate’s mission is to provide outstanding service at a fair price.

As a Duct Cleaner for Choate’s Air Conditioning and Heating, Inc. (“Choate’s”), your primary job function will be to perform duct cleaning. You may be tasked with other duties, including, but not limited to, sheet metal fabrication, running parts and the installation of certain HVAC and fresh air equipment. You will be expected to interact with customers via telephone, electronically and/or in face to face communications. You will be responsible for providing and processing information in response to customer inquiries, customer concerns and any requests regarding Choate’s products and/or services. You will also be responsible for interacting with Choate’s employees in order to schedule and coordinate services and troubleshoot problems. You will report directly to your immediate supervisor, who will be the Assistant General Manager.

Directly interact with customers either by telephone, electronically or face to face;
Respond promptly to customer inquiries;
Direct issues to the HVAC Install Manager or Assistant General Manager;
Maintain records of daily customer interactions and transactions, including but not limited to job inquiries, comments and/or complaints;
Communicate and coordinate with internal departments, including but not limited to the Install Department, the Plumbing Department, the HVAC Service Department, the Duct Cleaning Department, the Accounting Department, the Human Resources Department, the PCA Department and the Assistant and General Manager;
Follow up with customers by telephone and/or electronically regarding customer interactions and incomplete and completed service calls and/or installations;
Participate in teambuilding exercises, meetings and required training events;
Perform duct cleaning services;
Travel to perform work as assigned;
Perform installation of parts and equipment as directed;
General cleanup;
Assist in any other area of the company as directed; and
Other duties as assigned.

There are stringent physical requirements in performing this work. Work will be performed in both an indoor facility and outside. Applicant will be exposed to dirt, tight spaces, heat, cold and movement of heavy equipment. Applicant will experience some interruptions and occasional exposure to demands and pressures from persons other than his/her immediate supervisor/manager. The position frequently requires sitting, standing, handling objects with hands, walking, reaching, climbing up and down ladders, talking, hearing, typing and staring at computer screens.

Vision requirements: Ability to see information in print and/or electronically.

BACKGROUND CHECK PERFORMED, DRUG TEST AND REFERENCES REQUIRED

Air Duct Cleaner/HVAC Installer

Air Duct Cleaner/HVAC Installer Application

Showroom

(By Appointment Only)

Showroom

(By Appointment Only)