Choates did a great job fixing a job that a home warranty company had completely botched. Choates uninstalled the AC that had been installed incorrectly by someone else, and they reinstalled it properly. They took time to explain why they were doing and why. They were patient, understanding, and respectful. They were on time for their appts. Communication was great, and I appreciated the texts and emails that tell you who is coming to your home and when. After the appt you get a detailed invoice/ report. Their transparency is great.

Megan Avery

Our technician was outstanding and very professional! Our HVAC system quit working and Brandon quickly diagnosed the problem and restored the air conditioning! Job well done!

G Am

Both gentlemen I have dealt with so far have been very professional. They were on time Communicated well asked us if we had questions. Darren in particular was very nice and helpful

Robert Bruce

We had Damian come by today and he was incredibly helpful/resourceful! We ended up having cracks in our heat exchanger and he went out of his way to make sure we understood the issue and gave us all the info for our warranty service. Highly recommend!

Iza Bateman

A good company to do Business with Mr Giles is all about taking care of the Customers. I will recommend Choates

Lenora Pipkin

Our technician did an awesome job with the ac tune up. He was very knowledgeable and thorough. I would highly recommend using them for your hvac needs.

Jeremy Warren

Completed in a timely manner. Available for questions. Reasonable price for the work done. Removed all debris from the yard. Great job and loaned me a window unit while my AC was out.

Linda Fay

The technician was responsive, professional, able to come repair on the weekend, and seemed very knowledgeable. I plan to use Choate's again in the future.

Jonathan Gwaltney

Josh from Choate’s was extremely courteous, professional, and knowledgeable. He answered all of our questions. Great service!

Wykesia Edmond

Jonathan was very professional, personable, knowledgeable and thorough. I will be calling Choates again when needed.

Gary Farmer

Just a fantastic company. Their technicians are always friendly and very respectful.

Lee Mills

Excellent service by the Choate’s team, the entire experience was excellent.

James Hughes

After a mishap, Don came to the rescue and made everything right. Thanks for my hot water.

Linda Norman

Choate’s is reliable and the work is done thoroughly!

Linda Coker

First interaction was an A/C repair. Offered a great deal for the maintenance plan VS paying directly for what turned out to be a small repair, although the tech spent plenty of time on the fix to be well worth the cost. Been working well ever since. HVAC maintenance and plumbing inspections on the program are great and informative. Very nice to get status updates on systems to budget for repairs/replacements ahead of time. Never feels pressured or “sales-y” to get estimates on potential projects. Will certainly use them for future work and keep this maintenance plan going. Highly recommend any homeowner or landlord sign up.

Douglas Nelson

Great service. Fast response and open communication. Very knowledge and helpful. Was able to diagnose and fix the issue very quickly and walked me through the process the whole time. Damian and his assistant were fantastic to work with.

Lawrence Huffman

Carleigh Scott did the maintenance on both my AC units today. She did a great job. She answered all my questions and discussed all my options. She's showed me the family plan and it's advantages and how it would save me money. I would recommend her anytime.

James Druckenmiller

Brandon Hall took great care of us. He was thorough and very professional. All other service providers we contacted for the past month let us down over and over again. I will never call anyone else but Choates. Thank you Brandon for restoring my faith in people.

Donna Craig