Should I Repair or Replace my unit?

Repair if your system:

  • Is less than 12 years old.
  • Has a preventative maintenance.
  • Heat exchanger and/or compressor are operating
    as they should be.
  • Costs less than $400 to repair.

Replace if your system:

  • Is over 12 years old
  • Has been poorly maintained
  • Heat exchanger and/or
    compressor are not operating as they should be.
  • Costs over $400 to repair.
  • Your utility costs are high.

Consider Replacing if:

  • Your want your system to be more environmentally friendly.
  • You will live in your house for more than two years.
  • Your system does not meet today’s safety standards.
  • Your unit is abnormally noisy.
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We we’re impress with Choate’s responsiveness to our needs, Choate’s was one of two companies opened on Saturday and Sunday for HVAC repair. Juan the customer service rep., was friendly and honest about pricing. Second Mike our technician was timely, we were given a window from 1-6pm for the next day, but Mike showed up exactly at 1pm, he was willing to help, very friendly and knowledgeable on the repair. As a result of his friendliness we decided to sign up for the Choate’s family plan (a regular service offered for a monthly fee of $30) to save money and Mike made the repairs and we are grateful, and Choate’s is now our only call for services, and we recommend Choate’s for area’s families as well.
James H., Memphis
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