As a service or install plumber for Choate's Air Conditioning, Heating and Plumbing ("Choate's"), your primary responsibility will be to meet with Choate's customers, present Choate's in a positive manner and provide plumbing services for the customer at the level to which Choate’s customers have become accustomed.

• 3-5+ years experience
• Knowledge of Service Titan
• Journeymen's License

• Directly interact with customers by telephone, electronically and face to face.
• Keep appointments with customers as scheduled.
• Inspect customers' plumbing systems.
• Document existing plumbing system and work performed.
• Create estimates and proposals using Choate's pricing, bidding and sales strategy.
• Offer options and upgrades. Inform customers of any special pricing and/or promotions.
• Offer preventative maintenance agreements.
• Perform plumbing service or installations as necessary.
• Communicate with the CSRs, field supervisor, dispatcher, plumbing coordinator and Plumbing Manager
• Turn in all previous day's paperwork to the Plumbing Manager, or person designated by the Plumbing Manager, by 8:00 a.m. the following day.
• Interact with Choate's employees in order to schedule and coordinate services and troubleshoot problems.
• Respond promptly to customer inquiries.
• Attend Plumbing meetings as scheduled by the Plumbing Manager.
• Meet daily, weekly, monthly, quarterly and yearly goals and quotas as set by the Plumbing Manager.
• Direct any questions you have to the field supervisor or Plumbing Manager.
• Other duties as assigned.

• Three (3) years of plumbing experience GED or High School Diploma
• Valid and clean drivers license
• Basic Tools
• Clean background
• Drug free

• Must learn Service Titan or any other software utilized by Choate's.
• Must secure and maintain any licenses, clearances, passes or other identification requested by Choate's and necessary for performing Choate's work.
• Must secure the necessary tools to perform Choate's work.

• Applicant must be able to ascend and descend ladders and stairs.
• Applicant must be able to lift up to 75 pounds, unassisted.
• Work will be performed in both a comfortable indoor facility and outside in the field.
• Applicant will experience some interruptions and occasional exposure to demands and pressures from persons other than his/her immediate supervisor.
• The position frequently requires sitting, handling objects with hands, standing, walking, kneeling, bending, reaching, staring at computer/phone screens, typing, working in tight spaces, driving, talking and hearing.
• Vision requirements: Ability to see information in print and/or electronically