Careers

Customer Service Representative Jobs

Looking for a change? Choate's is always on the hunt for experienced customer service representatives. Think you can help our team? Apply below.

Pay Scale:

Not provided by employer

Benefits:

(All benefits after applicable waiting periods), Part-time = No Benefits

Work Hours:

Full-time = 8:00 a.m. to 5:00 p.m. Monday through Friday (possible nights and weekends depending on the season, Part-time = Varies

Job Type:

Full Time

Reports to:

CSR Supervisor and Operations Manager

Experience:

Plumbing: 1 year (Preferred)

Status:

Exempt

General Description

Are you looking for a change? Do you want to work for a company that cares? Do you want to work for an established company that has been in the Memphis area for 60 years? Then Choate’s Air Conditioning and Heating, Inc. (“Choate’s”) may be the place for you!

Choate’s is presently looking for a Customer Service Representative (“CSR”) to work in its Cordova, Tennessee call center. The CSR will be responsible for learning about Choate’s products and services and answering telephones to book and schedule customer leads/calls for Choate’s various departments. For the right person this may be either a full-time or part-time position.

The CSR will be expected to interact with customers and employees via telephone, electronically and/or face to face. The CSR will be responsible for providing and processing information in response to customer inquiries, customer concerns and any requests regarding Choate’s products and/or services. The CSR will also be responsible for interacting with Choate’s employees in order to schedule and coordinate services and troubleshoot problems. The CSR will report directly to the CSR Supervisor and Operations Manager.