Commercial HVAC Service Technician

Choate’s Air Conditioning and Heating, Inc. (“Choate’s”) is looking for a knowledgeable and experienced commercial HVAC Technician to join its team. As an HVAC Technician for Choate’s, you will be responsible for meeting with Choate’s customers to inspect, diagnose and repair the customers’ heating, cooling and ventilation systems.

• Drive to Customers’ business locations.
• Meet with the Customers and listen to their issues and concerns regarding their HVAC systems.
• Professionally inspect and diagnose the Customers’ HVAC systems.
• Present options to the Customers using Choate’s pricing and software systems.
• Use Choate’s electronic devices as required.
• Collect money and report necessary information to Choate’s.

• Travel to businesses on a daily basis as scheduled.
• Perform consultations with Customers.
• Inspect current HVAC systems for effectiveness and safety.
• Determine customer needs and discuss all solution methods.
• Repair HVAC systems.
• Handoff leads to Comfort Advisors if a Customer may receive more benefit from a new HVAC system as opposed to the cost of repair.
• Perform preventative maintenance on HVAC systems.
• Conduct performance tests with specialized tools.
• Troubleshoot current HVAC system issues.
• Sell preventative maintenance contracts to Customers.
• Keep records of Customer appointments and payment transactions.
• Collect and remit Customers’ money/payments to Choate’s.
• Maintain accurate inventory of all equipment and HVAC resources.
• Inspect and clean Choate’s assigned vehicle.
• Interact with third party vendors, management and co-workers.
• Other duties as assigned.

• Ten (10) years of plumbing experience
• Knowledge of Service Titan
• Journeymen's License

• Certification through the Environmental Protection Agency in order to handle refrigerants
• State issued HVAC technician license
• Must hold insurable state driver’s license
• One (1) year of experience in the field
• Certification or associate’s degree from an HVAC program at a technical school
• Must have own hand tools

• Strong verbal communication skills
• Critical-thinker
• Problem-solver
• Punctual
• Ability to work well with others

• The applicant must be able to lift up to 75 pounds unassisted  
• The position requires that an applicant be able to see in order to drive and hear and speak in order to communicate with customers and co-workers  
• The position will be both in indoor facilities and outdoors
• Applicant will be exposed to extremely hot and cold temperatures  
• The position requires frequent standing, sitting, crawling, bending over, climbing stairs, climbing ladders and lifting
• The applicant will be exposed to demands from persons other than his/her direct manager
• The applicant may be required to obtain certain licenses or clearances to perform Choate’s work